The Nutristic Nutrition – Privacy Policy
1. Introduction
This Privacy Policy explains what happens to any personal data that you provide to us, or that we collect through your use of our site http://www.nutristicnutrition.com.
What is Considered Personal Information?
Personal information refers to information such as your name, address, email address, geographical location, purchase history, telephone number, and credit card information, and browsing habits on our site.
2. What Data Do We Collect About You, For What Purpose and On What Ground We Process It
We may process the following categories of personal data about you:
Sensitive Data
We do not collect any Sensitive Data about you. Sensitive data refers to data that includes details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health and genetic and biometric data. We do not collect any information about criminal convictions and offences.
3. How We Collect Your Personal Data
We may collect data about you by you providing the data directly to us (for example, by filling in forms on our sites, contacting us via our support center, by submitting feedback via surveys, by posting your blog comments, by sending us emails or by engaging with us on social media, and so forth).
We may automatically collect certain data from you as you use our website by using cookies and similar technologies.
We may receive data from third parties such as analytics providers such as Google, along with Google, Facebook, and Amazon advertising networks, and providers of technical, payment and delivery services.
We may collect data about customer transactions via third parties such as Stripe and PayPal.
4. Marketing Communications
Our lawful ground of processing your personal data to send you marketing communications is either your consent or our legitimate interests (namely to grow our business).
Under the Privacy and Electronic Communications Regulations, we may send you marketing communications from us if (i) you made a purchase or asked for information from us about our goods or services or (ii) you agreed to receive marketing communications and in each case you have not opted out of receiving such communications since. Under these regulations, if you are a limited company, we may send you marketing emails without your consent. However you can still opt out of receiving marketing emails from us at any time.
Before we share your personal data with any third party for their own marketing purposes we will get your express consent.
You can ask us or third parties to stop sending you marketing messages at any time by following the opt-out links on any marketing message sent to you OR by emailing us at leanne@nutristicnutrition.com at any time.
If you opt out of receiving marketing communications this opt-out does not apply to personal data provided as a result of other transactions, such as purchases, warranty registrations etc.
5. Disclosures of Your Personal Data
We may have to share your personal data with the parties set out below:
We require all third parties to whom we transfer your data to respect the security of your personal data and to treat it in accordance with the law. We only allow such third parties to process your personal data for specified purposes and in accordance with our instructions.
6. How Do We Use Your Information?
We may use the information we collect from you when you register, purchase products, enter a contest or promotion, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:
To personalize your site experience and to allow us to deliver the type of content and product offerings in which you are most interested.
To allow us to better service you in responding to your customer service requests. To quickly process your transactions.
To administer a contest, promotion, survey or other site feature.
If you have opted-in to receive our email newsletter, free challenges, or a free e-book, we will send you educational and marketing emails.
If you would no longer like to receive promotional email from us, you can opt not to receive these emails by clicking "unsubscribe" at the bottom of the email when you receive it.
If you have not opted-in to receive email newsletters, you will not receive these emails.
Visitors who register or participate in other site features such as marketing programs and ‘members-only’ content will be given a choice whether they would like to be on our email list and receive e-mail communications from us.
7. Data Security
We have put in place security measures to prevent your personal data from being accidentally lost, used, altered, disclosed, or accessed without authorization. We also allow access to your personal data only to those employees and partners who have a business need to know such data. They will only process your personal data on our instructions and they must keep it confidential.
We have procedures in place to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach if we are legally required to.
8. Data Retention
We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.
When deciding what the correct time is to keep the data for we look at its amount, nature and sensitivity, potential risk of harm from unauthorized use or disclosure, the processing purposes, if these can be achieved by other means and legal requirements.
For tax purposes the law requires us to keep basic information about our customers (including Contact, Identity, Financial and Transaction Data) for six years after they stop being customers.
In some circumstances we may anonymize your personal data for research or statistical purposes in which case we may use this information indefinitely without further notice to you.
9. Third Party Links
This website may include links to third-party websites, plug-ins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you.
We do not control these third-party websites and are not responsible for their privacy statements. When you leave our website, we encourage you to read the privacy notice of every website you visit.
10. Use of Cookies
A cookie is a piece of data stored on a website user's computer hard drive containing information about the user. Most browsers are set up to enable cookies, but you can disable it. However, if you do disable it, you may be limited in some areas of this website.
11. Ordering Products On Our Site
We will request information from you on our order forms for purchase of products. To buy from us, you must provide contact information (like name and shipping address) and financial information (like credit card number, expiration date). This information is used for billing purposes and to fill your orders. If we have trouble processing an order, we’ll use this information to contact you.
12. How Nutristic Nutrition Protects Your Privacy
Nutristic Nutrition is committed to protecting your privacy. Security measures, such as locked filing cabinets, restricted access and the use of passwords and encryption have been adopted to protect your personal information against loss, theft, copying or modification.
We use industry standard Secure Socket Layer (SSL) technology and it is implemented throughout our application systems and networks. SSL-enabled web browsers employ a security protocol between the client and the server computer in order to ensure that information will be transferred to the intended recipient secured servers only.
Nutristic Nutrition will keep your personal information only as long as it remains necessary or relevant for the purposes set out in this Privacy Policy or as required by law.
13. The Disclosure of Personal Information
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information unless we provide you with advance notice, except as described below. It does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential.
We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others’ rights, property, or safety.
However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.
14. Your Consent
By using our website, you signify your acceptance of this Privacy Policy, the Terms and Conditions and the Medical Disclaimer. If you do not agree to all these terms, please do not use our website.
Your continued use of our website following the posting of changes to this policy will be deemed your acceptance of those changes.
By choosing to provide us with your personal information you are consenting to its collection, use, and disclosure in accordance with the principles outlined in this Privacy Policy.
If you are under 18 years old, you must have the consent of a parent or guardian.
Nutristic Nutrition encourages you to review our online Privacy Policy on a periodic basis. This Privacy Policy may be updated from time to time and your subsequent use of this website will be your consent to the collection, use and disclosure of your information as set out in this Privacy Policy.
Effective Date of Policy
This policy is effective and current as of May 24, 2018.
This Privacy Policy explains what happens to any personal data that you provide to us, or that we collect through your use of our site http://www.nutristicnutrition.com.
What is Considered Personal Information?
Personal information refers to information such as your name, address, email address, geographical location, purchase history, telephone number, and credit card information, and browsing habits on our site.
2. What Data Do We Collect About You, For What Purpose and On What Ground We Process It
We may process the following categories of personal data about you:
- Communication Data that includes any communication that you send to us whether that be through the contact form on our website, through email, text, social media messaging, social media posting or any other communication that you send us. We process this data for the purposes of communicating with you, for record keeping and for the establishment, pursuance or defense of legal claims. Our lawful ground for this processing is our legitimate interests which in this case are to reply to communications sent to us, to keep records and to establish, pursue or defend legal claims.
- Customer Data that includes data relating to any purchases of goods and/or services such as your name, title, billing address, delivery address email address, phone number, contact details, purchase details and your card details. We process this data to supply the goods and/or services you have purchased and to keep records of such transactions. Our lawful ground for this processing is the performance of a contract between you and us and/or taking steps at your request to enter into such a contract.
- User Data that includes data about how you use our website and any online services together with any data that you post for publication on our website or through other online services. We process this data to operate our website and ensure relevant content is provided to you, to ensure the security of our website, to maintain back- ups of our website and/or databases and to enable publication and administration of our website, other online services and business. Our lawful ground for this processing is our legitimate interests which in this case are to enable us to properly administer our website and our business.
- Technical Data that includes data about your use of our website and online services such as your IP address, your login data, details about your browser, length of visit to pages on our website, page views and navigation paths, details about the number of times you use our website, time zone settings and other technology on the devices you use to access our website. The source of this data is from our analytics tracking system. We process this data to analyze your use of our website and other online services, to administer and protect our business and website, to deliver relevant website content and advertisements to you and to understand the effectiveness of our advertising. Our lawful ground for this processing is our legitimate interests which in this case are to enable us to properly administer our website and our business and to grow our business and to decide our marketing strategy.
- Marketing Data that includes data about your preferences in receiving marketing from us and our third parties and your communication preferences. We process this data to enable you to partake in our promotions such as competitions, prize draws and free give-aways, to deliver relevant website content and advertisements to you and measure or understand the effectiveness of this advertising. Our lawful ground for this processing is our legitimate interests which in this case are to study how customers use our products/services, to develop them, to grow our business and to decide our marketing strategy.
- We may use Customer Data, User Data, Technical Data and Marketing Data to deliver relevant website content and advertisements to you (including Facebook ads or other display advertisements) and to measure or understand the effectiveness of the advertising we serve you. Our lawful ground for this processing is legitimate interests which is to grow our business. We may also use such data to send other marketing communications to you. Our lawful ground for this processing is either consent or legitimate interests (namely to grow our business).
Sensitive Data
We do not collect any Sensitive Data about you. Sensitive data refers to data that includes details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health and genetic and biometric data. We do not collect any information about criminal convictions and offences.
3. How We Collect Your Personal Data
We may collect data about you by you providing the data directly to us (for example, by filling in forms on our sites, contacting us via our support center, by submitting feedback via surveys, by posting your blog comments, by sending us emails or by engaging with us on social media, and so forth).
We may automatically collect certain data from you as you use our website by using cookies and similar technologies.
We may receive data from third parties such as analytics providers such as Google, along with Google, Facebook, and Amazon advertising networks, and providers of technical, payment and delivery services.
We may collect data about customer transactions via third parties such as Stripe and PayPal.
4. Marketing Communications
Our lawful ground of processing your personal data to send you marketing communications is either your consent or our legitimate interests (namely to grow our business).
Under the Privacy and Electronic Communications Regulations, we may send you marketing communications from us if (i) you made a purchase or asked for information from us about our goods or services or (ii) you agreed to receive marketing communications and in each case you have not opted out of receiving such communications since. Under these regulations, if you are a limited company, we may send you marketing emails without your consent. However you can still opt out of receiving marketing emails from us at any time.
Before we share your personal data with any third party for their own marketing purposes we will get your express consent.
You can ask us or third parties to stop sending you marketing messages at any time by following the opt-out links on any marketing message sent to you OR by emailing us at leanne@nutristicnutrition.com at any time.
If you opt out of receiving marketing communications this opt-out does not apply to personal data provided as a result of other transactions, such as purchases, warranty registrations etc.
5. Disclosures of Your Personal Data
We may have to share your personal data with the parties set out below:
- Service providers who provide IT and system administration services.
- Professional advisers including lawyers, bankers, auditors and insurers.
- Government bodies that require us to report processing activities.
- Third parties to whom we sell, transfer, or merge parts of our business or our assets.
We require all third parties to whom we transfer your data to respect the security of your personal data and to treat it in accordance with the law. We only allow such third parties to process your personal data for specified purposes and in accordance with our instructions.
6. How Do We Use Your Information?
We may use the information we collect from you when you register, purchase products, enter a contest or promotion, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:
To personalize your site experience and to allow us to deliver the type of content and product offerings in which you are most interested.
To allow us to better service you in responding to your customer service requests. To quickly process your transactions.
To administer a contest, promotion, survey or other site feature.
If you have opted-in to receive our email newsletter, free challenges, or a free e-book, we will send you educational and marketing emails.
If you would no longer like to receive promotional email from us, you can opt not to receive these emails by clicking "unsubscribe" at the bottom of the email when you receive it.
If you have not opted-in to receive email newsletters, you will not receive these emails.
Visitors who register or participate in other site features such as marketing programs and ‘members-only’ content will be given a choice whether they would like to be on our email list and receive e-mail communications from us.
7. Data Security
We have put in place security measures to prevent your personal data from being accidentally lost, used, altered, disclosed, or accessed without authorization. We also allow access to your personal data only to those employees and partners who have a business need to know such data. They will only process your personal data on our instructions and they must keep it confidential.
We have procedures in place to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach if we are legally required to.
8. Data Retention
We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.
When deciding what the correct time is to keep the data for we look at its amount, nature and sensitivity, potential risk of harm from unauthorized use or disclosure, the processing purposes, if these can be achieved by other means and legal requirements.
For tax purposes the law requires us to keep basic information about our customers (including Contact, Identity, Financial and Transaction Data) for six years after they stop being customers.
In some circumstances we may anonymize your personal data for research or statistical purposes in which case we may use this information indefinitely without further notice to you.
9. Third Party Links
This website may include links to third-party websites, plug-ins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you.
We do not control these third-party websites and are not responsible for their privacy statements. When you leave our website, we encourage you to read the privacy notice of every website you visit.
10. Use of Cookies
A cookie is a piece of data stored on a website user's computer hard drive containing information about the user. Most browsers are set up to enable cookies, but you can disable it. However, if you do disable it, you may be limited in some areas of this website.
11. Ordering Products On Our Site
We will request information from you on our order forms for purchase of products. To buy from us, you must provide contact information (like name and shipping address) and financial information (like credit card number, expiration date). This information is used for billing purposes and to fill your orders. If we have trouble processing an order, we’ll use this information to contact you.
12. How Nutristic Nutrition Protects Your Privacy
Nutristic Nutrition is committed to protecting your privacy. Security measures, such as locked filing cabinets, restricted access and the use of passwords and encryption have been adopted to protect your personal information against loss, theft, copying or modification.
We use industry standard Secure Socket Layer (SSL) technology and it is implemented throughout our application systems and networks. SSL-enabled web browsers employ a security protocol between the client and the server computer in order to ensure that information will be transferred to the intended recipient secured servers only.
Nutristic Nutrition will keep your personal information only as long as it remains necessary or relevant for the purposes set out in this Privacy Policy or as required by law.
13. The Disclosure of Personal Information
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information unless we provide you with advance notice, except as described below. It does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential.
We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others’ rights, property, or safety.
However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.
14. Your Consent
By using our website, you signify your acceptance of this Privacy Policy, the Terms and Conditions and the Medical Disclaimer. If you do not agree to all these terms, please do not use our website.
Your continued use of our website following the posting of changes to this policy will be deemed your acceptance of those changes.
By choosing to provide us with your personal information you are consenting to its collection, use, and disclosure in accordance with the principles outlined in this Privacy Policy.
If you are under 18 years old, you must have the consent of a parent or guardian.
Nutristic Nutrition encourages you to review our online Privacy Policy on a periodic basis. This Privacy Policy may be updated from time to time and your subsequent use of this website will be your consent to the collection, use and disclosure of your information as set out in this Privacy Policy.
Effective Date of Policy
This policy is effective and current as of May 24, 2018.